Question 1

Who is Dutch Tax House for?

Accepted Answer

Dutch Tax House works with sole traders, business owners with a BV, freelancers and private individuals — including many expats and international entrepreneurs living or doing business in the Netherlands. Whether you're just starting out or have been running a business for years, the service is tailored to your situation.

Question 2

What services are offered?

Accepted Answer

The core services are bookkeeping, VAT filing, income tax, financial reporting (for example for a mortgage application), support with visa and IND requirements such as the DAFT visa, and project-based advice such as debtor management or catching up on overdue administration. Check the Services page for the full overview.

Question 3

Which languages can I be helped in?

Accepted Answer

Dutch Tax House works in Dutch, English and Spanish, so international entrepreneurs and expats get the same level of service as Dutch clients.

Question 4

What does the first contact look like?

Accepted Answer

You request a callback via the website, or get in touch by email, phone or WhatsApp. This is followed by a no-obligation introductory call where your situation and needs are discussed, after which you get a proposal tailored to you.

Question 5

How often do I need to file VAT returns?

Accepted Answer

It depends on your situation: most businesses file quarterly, some monthly or annually. The right frequency is worked out together with you, and returns are filed accurately and on time with the Belastingdienst.

Question 6

Is there a fixed bookkeeping software in use?

Accepted Answer

For bookkeeping, Informer is used — a cloud-based platform. Informer is a development partner of the Belastingdienst and built the VAT return for the self-employed together with the Belastingdienst and Zeker-OnLine. It gives you 24/7 insight into your figures, including via a mobile app, and ensures your VAT returns are processed efficiently and securely.

Question 7

Is there help available if my bookkeeping has fallen behind?

Accepted Answer

Definitely — it happens more often than you'd think. Project-based support is available for exactly this: from bringing overdue administration up to date to getting outstanding filings submitted again.

Question 8

Is paper-based administration also accepted?

Accepted Answer

Dutch Tax House works digital-first: administration is processed entirely digitally and, wherever possible, pulled in automatically from linked apps and digital receipts, keeping everything faster, more secure and easier to keep track of. Physical folders with paper receipts or invoices aren't accepted for that reason. Still working mostly on paper right now? Help is available for that too — for example with switching to a digital way of working — so you can then fully benefit from the convenience and overview that automation brings.

Question 9

I'm a US entrepreneur — is there help available with the DAFT visa?

Accepted Answer

Absolutely. Support is available for the DAFT visa's financial requirements, from the minimum capital investment to the ongoing bookkeeping that keeps meeting IND requirements.

Question 10

Can I create sales invoices myself in Informer?

Accepted Answer

Yes. You create your own sales invoices in Informer, using a pre-set invoice template, and they're sent securely via the PEPPOL network. You then forward your purchase invoices — the rest of the bookkeeping and the VAT return are handled by Dutch Tax House.

Question 11

Who submits my VAT return: me or Dutch Tax House?

Accepted Answer

Dutch Tax House submits your VAT return. You create your sales invoices and forward your purchase invoices; the rest of the bookkeeping, and the filing itself, is handled and submitted to the Belastingdienst on time.

Question 12

Can I log my own hours and mileage?

Accepted Answer

Yes, you can log your own hours and car mileage in Informer — useful if you bill by the hour or want to track kilometers for your records. These entries are immediately visible to Dutch Tax House, so they can be included in the bookkeeping straight away.

Question 13

What do I do myself, and what does Dutch Tax House do, in Informer?

Accepted Answer

The tasks are clearly split: you create your own sales invoices and forward your purchase invoices (for example via the app). Dutch Tax House processes these in the bookkeeping and takes care of the VAT filings. That keeps your administration organised without you having to do the bookkeeping yourself.

Question 14

Can I follow along with my bookkeeping while Dutch Tax House maintains it?

Accepted Answer

Yes. You and Dutch Tax House work in the same Informer environment, so you can check in on your figures at any time — no need to wait for a periodic report.

Question 15

How do I forward my purchase invoices to Dutch Tax House?

Accepted Answer

You'll get a personal email address for your Informer administration. Forward your purchase invoices and receipts straight to this address — for example by forwarding the original email with the invoice, or by uploading a photo of a receipt via the Informer app — and they're immediately ready for your bookkeeper to process. Photos and PDF files are preferred, since these are read automatically by the recognition software. Editable formats such as Word or Excel aren't processed by the recognition software — convert these to PDF first before forwarding them. If you occasionally need to deliver something in a different way, check with your bookkeeper first.

Question 16

Can I use Informer on my phone?

Accepted Answer

Yes, via the Informer app. It lets you view your figures anytime, anywhere, and photograph and upload receipts on the spot — handy for quickly forwarding purchase invoices to Dutch Tax House.

Question 17

Do I need to install software to use Informer?

Accepted Answer

No. Informer is fully cloud-based (Software as a Service): you work through the browser or the app, no installation needed, with automatic updates.

Question 18

Do I have to link my business bank account to Informer?

Accepted Answer

For a sole proprietorship (eenmanszaak), linking your business bank account isn't mandatory. A link does have clear advantages: transactions are imported automatically, nothing needs to be submitted by hand, and the risk of missing or duplicate entries is much lower — which makes the bookkeeping faster and more reliable. If you choose not to link it, bank information can also be supplied periodically via a bank statement in MT940 format (or its successor, CAMT.053, which banks are moving to); the downside is that this takes more manual work and means transactions are less up to date in the bookkeeping. Important to know: if you choose not to link your account, or to supply bank data periodically via MT940/CAMT.053, responsibility for the accuracy and completeness of the data provided — and therefore also for the VAT return and income tax return based on it — lies with you as the client, not with Dutch Tax House.

Question 19

Can I link my bank account to Informer?

Accepted Answer

Yes, your bank account can be linked to Informer automatically. Transactions are then imported automatically, making things easier both for you and for Dutch Tax House.

Question 20

Is my bookkeeping data safe in Informer?

Accepted Answer

Yes. Informer meets the Keurmerk Betrouwbaar Boekhouden (Reliable Bookkeeping) certification standard, meaning your data is processed and stored to established security standards.

Frequently asked questions